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In the Email Address field, enter the email address associated with the device.In the ActiveSync Device Management home screen, locate the Find Devices by Email Address icon.If more than 50 users match the search criteria, refine your search. Mobile Admin limits the search results to 50 users. You must enter at least three characters. Entering a partial name will prompt a search of the following mail box identification attributes: CommonName, DisplayName, FirstName, LastName. In the User Name field, enter the name of the user you want to locate. In the ActiveSync Device Management home screen, select the Find Devices by User Name icon.View devices partnered with the server you select.To troubleshoot, use a browser on the Mobile Admin server to connect to When the authorization dialog displays, cancel the dialog to display a 401-unauthorized method. The communication method for ActiveSync is Microsoft Exchange Management Shell.ĪctiveSync can only be used when Remote PowerShell Invocation is selected in the host properties page of your Exchange server. ActiveSync AuthenticationĪctiveSync uses your Mobile Admin login credentials. ActiveSync DetectionĪctiveSync is detected by a connection to If the HTTP GET returns a 401 unauthorized method message, ActiveSync is detected. To manage ActiveSync, access the application and select the Active Sync icon located on the Mobile Admin Manager Services list or a server you can access in the Mobile Admin Manage Hosts screen.ĪctiveSync versions 2007 and earlier are not supported. To manage devices with ActiveSync, the devices must be associated with a Microsoft Exchange server.
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This section provides information about managing Microsoft ActiveSync with Mobile Admin.
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